SEED SELF SERVICE
Self-service kiosks for Maryland dispensaries
Shorter lines, bigger carts, and loyalty sign-ups that happen on their own — kiosks synced live to your POS. Maryland converted to adult-use fast, and its stores serve two markets at once — medical patients and adult-use walk-ins don’t wait the same way.
KIOSKS IN MARYLAND
Built for the room Maryland actually has
Regulars want out in five minutes; first-timers want to read without being hovered over. Kiosks serve both: an express lane for the shoppers who know their order, and pressure-free browsing for the ones still deciding — sort, filter, and read at their own pace, which matters in a store where the products live behind glass. Checkout asks for three things — first name, last name, phone number — and the order lands in your POS.
40% higher average order value
Nobody explores add-ons while a line forms behind them. Kiosks let shoppers browse without the clock — and our recommendation engine suggests relevant products at the moments that matter. Less rush, bigger carts.
150% more loyalty sign-ups
Enrollment happens at the kiosk, mid-order, with no extra step at the counter — which is why stores see dramatically more sign-ups than on standard kiosks. Loyalty grows while the line moves.
Your brand on the glass, not ours
Kiosks are fully white-label: your colors, your logo, your voice. And checkout asks shoppers for exactly three things — first name, last name, phone number — because sixteen form fields is how you end a line-skipping express lane.
“Happy Valley has reported up to 26% larger order sizes on Seed, compared to traditional sales.”
Dispensaries with self-service kiosks report:
Decreased Time Per Transaction
Increased Cart Sizes and Sales of Featured Products
Reduction of Average Staffing Costs
Customer Satisfaction of the Modern Experience
IN-STORE SCREEN RULES · MARYLAND
What you can show on screens in Maryland
Any visual or digital matter calculated to induce cannabis sales is an advertisement in Maryland, and the statute bars content that targets or is attractive to people under 21, shows consumption, promotes intoxication, is obscene, or violates the Consumer Protection Act; therapeutic or medical claims need scientific support and side-effect disclosure. Advertising in a publicly visible location, including on a device or graphic display, is prohibited, and the Administration’s 2025 guidance gives "a window facing the street" as an example, so screens visible from outside are a risk. Effective July 1, 2026, the statute adds an exception for interior displays visible through windows or doors that are not affixed to a permanent structure, but its reach to wall-mounted screens is unclear and updated guidance has not been issued. No rule restricts showing prices or discounts on screens, the Administration may require in-store display of age and safety information, and advertising violations carry escalating fines.
Applies to: adult-use and medical; every cannabis licensee. Regulator: Maryland Cannabis Administration (MCA).
- Advertisement is defined broadly enough to cover digital screens that promote sales. “any auditory, visual, digital, oral, or written matter, which is directly or indirectly calculated to induce the sale of cannabis” (Md. Code, Alc. Bev. & Cannabis § 36-901(a))
- Advertising in a publicly visible location is banned, and the statute lists devices and graphic displays; the Administration’s guidance names a window facing the street as an example. “on the side of a building or another publicly visible location of any form, including a sign, a poster, a placard, a device” (§ 36-903(a)(1)(v); MCA Advertising Restrictions v6)
- Since July 1, 2026, the exterior-signage paragraph does not apply to interior displays visible through windows or doors that are not affixed to a permanent structure; whether a wall-mounted screen qualifies is not settled. “interior displays that are visible through the windows or doors of a licensed premises but are not affixed to a permanent structure” (§ 36-903(a)(2)(i)3, as amended by Ch. 416, Acts of 2026)
- Exterior signage is limited to identifying the business, capped at 900 square inches per sign and 1,200 square inches total. (§ 36-903(a)(2)(ii)-(iv))
- No content that targets or is attractive to under-21s, including cartoon characters and mascots; no display of consumption, smoking, or vaping; no promotion of intoxication. “displays the use of cannabis, including the consumption, smoking, or vaping of cannabis” (§ 36-903(a)(1)(ii)-(iii))
- Therapeutic or medical claims must be supported by competent and reliable scientific evidence and include the most serious side effects. (§ 36-902)
- Electronic and print advertising requires an audience at least 85 percent 21 and older; not stated for in-store displays. (§ 36-903(a)(1)(iv), (a)(3))
- Third-party and licensed-brand advertising must also comply; the rules cannot be avoided by outsourcing. (§ 36-903(b)(3)-(4))
- The Administration may require conspicuous in-store display of minimum purchase age, identification requirements, and health and safety information; display canisters are permitted under conditions. (COMAR 14.17.12.02)
- No provisions on prices, discounts, giveaways, video or motion signs, or mandatory pre-approval or fees were found; violations carry fines starting at $1,000. (§§ 36-901 to 36-903; COMAR 14.17.14.06)
Potency on menus: No rule found for menus or displays in the advertising statute or COMAR 14.17.14.06.
Where the rule is "keep it accurate," a menu that reads from the POS does the work: sold-out products drop off on their own and the price on the wall is the price at the register. Where the rule is about content, the layout and the campaign are yours to keep inside the lines.
Sources (6)
- Md. Code, Alc. Bev. & Cannabis § 36-903 — advertising content bans, public visibility, exterior signage, 2026 interior-display exception
- § 36-901 — definition of advertisement
- § 36-902 — therapeutic and medical claims
- Ch. 416, Acts of 2026 (SB 594) — 2026 advertising amendments
- COMAR 14.17.14.06 — advertising enforcement and fines
- MCA Advertising Restrictions guidance v6 (November 21, 2025) — regulator summary, predates the 2026 amendment
Summary for kiosks operators, reviewed against the primary sources on September 24, 2026. Not legal advice. Rules change; confirm with Maryland Cannabis Administration (MCA) before a campaign goes live. Every state: in-store screen rules by state.
Kiosks in Maryland: questions, answered
Do Maryland dispensaries use self-service kiosks?
Does a Seed kiosk work with my POS?
Will the kiosk say Seed on it?
Will self-service replace my budtenders?
What does a kiosk cost?
How fast can my store go live?
What can a Maryland dispensary show on its in-store screens?
Screens beyond the kiosk: TV menus for Maryland dispensaries. Still building the store? Start with how to open a dispensary in Maryland.
GET STARTED
Put a kiosk to work in your Maryland store.
Book a quick call — bring your current setup (or the line you wish was shorter) and we'll show Seed running on your live menu.