SEED SELF SERVICE
Self-service kiosks for Illinois dispensaries
Shorter lines, bigger carts, and loyalty sign-ups that happen on their own — kiosks synced live to your POS. Illinois caps retail licenses, so every store serves a bigger crowd — throughput is the difference between a good Friday and a line out the door.
KIOSKS IN ILLINOIS
Built for the room Illinois actually has
Regulars want out in five minutes; first-timers want to read without being hovered over. Kiosks serve both: an express lane for the shoppers who know their order, and pressure-free browsing for the ones still deciding — sort, filter, and read at their own pace, which matters in a store where the products live behind glass. Checkout asks for three things — first name, last name, phone number — and the order lands in your POS.
40% higher average order value
Nobody explores add-ons while a line forms behind them. Kiosks let shoppers browse without the clock — and our recommendation engine suggests relevant products at the moments that matter. Less rush, bigger carts.
150% more loyalty sign-ups
Enrollment happens at the kiosk, mid-order, with no extra step at the counter — which is why stores see dramatically more sign-ups than on standard kiosks. Loyalty grows while the line moves.
Your brand on the glass, not ours
Kiosks are fully white-label: your colors, your logo, your voice. And checkout asks shoppers for exactly three things — first name, last name, phone number — because sixteen form fields is how you end a line-skipping express lane.
“Happy Valley has reported up to 26% larger order sizes on Seed, compared to traditional sales.”
Dispensaries with self-service kiosks report:
Decreased Time Per Transaction
Increased Cart Sizes and Sales of Featured Products
Reduction of Average Staffing Costs
Customer Satisfaction of the Modern Experience
IN-STORE SCREEN RULES · ILLINOIS
What you can show on screens in Illinois
The Illinois statute defines "advertise" to include the display of window and interior signs, so in-store screens fall under the advertising section. Screen content may not be false or misleading, promote overconsumption, depict consumption, make health or therapeutic claims, show a cannabis leaf or bud, or use imagery that appeals to minors; educational messages are exempt. Giveaways, consumption games, and child-appealing promotions are prohibited, bundled one-price deals are prohibited, and suppliers may not pay for preferential placement on shelves, display cases, or the website. Prices and discounts may be displayed. Dispensaries must post the 24-by-36-inch placards required by rule, and handouts cannot replace them. No rule addresses visibility through windows, warnings on advertisements, video, or pre-approval.
Applies to: adult-use and medical dispensing organizations. Regulator: Illinois Department of Financial and Professional Regulation (IDFPR).
- Interior signs are advertising under the Act; a name-only exterior sign is excluded. “the distribution of fliers and circulars; billboard advertising; and the display of window and interior signs” (410 ILCS 705/1-10)
- No false or misleading content, no promotion of overconsumption, and no depiction of actual consumption. (410 ILCS 705/55-20(a)(1)-(3))
- No health, medicinal, or therapeutic claims. “makes any health, medicinal, or therapeutic claims about cannabis or cannabis-infused products” (410 ILCS 705/55-20(a)(5))
- No image of a cannabis leaf or bud, and no imagery likely to appeal to minors, including cartoons, toys, animals, or children. “includes the image of a cannabis leaf or bud” (410 ILCS 705/55-20(a)(6)-(7))
- Educational messages are exempt from the content and placement bans. (410 ILCS 705/55-20(c))
- No giveaways of cannabis, no games or competitions tied to consumption, and no child-appealing promotional materials; no ban on advertising prices or discounts was found. “by giving away cannabis or cannabis products, by conducting games or competitions related to the consumption of cannabis or cannabis products” (410 ILCS 705/55-20(d))
- Bundled one-price sales are prohibited; each item must be separately priced. (410 ILCS 705/15-70(p)(17))
- Suppliers may not pay for preferential placement on shelves, display cases, or the website; screens are not mentioned. “in exchange for preferential placement on the dispensing organization’s shelves, display cases, or website” (410 ILCS 705/15-70(q))
- Advertising may not be placed within 1,000 feet of schools, playgrounds, child care centers, parks, or libraries, or on transit and public property. (410 ILCS 705/55-20(b))
- Required in-store placards (impairment and pregnancy warning, anonymous-purchase notice, edible notices, prohibited-activity notices) must be at least 24 by 36 inches with 2-inch letters; handouts cannot substitute. “Handouts shall not be used in place of the required signage.” (68 Ill. Adm. Code 1291.305)
- No rule on visibility from outside, warnings on advertisements, pre-approval, fees, video or motion signs, or sign counts was found. (410 ILCS 705/55-20; 68 Ill. Adm. Code 1291)
Potency on menus: No rule found for menus or screens. Labels must state THC, THCA, CBD, and CBDA content (410 ILCS 705/55-21).
Where the rule is "keep it accurate," a menu that reads from the POS does the work: sold-out products drop off on their own and the price on the wall is the price at the register. Where the rule is about content, the layout and the campaign are yours to keep inside the lines.
Sources (5)
- 410 ILCS 705/55-20 — advertising and promotions: content bans, placement, giveaways
- 410 ILCS 705/1-10 — definition of "advertise," including interior signs
- 410 ILCS 705/15-70(p)(17), (q) — no bundled pricing; no paid preferential placement
- 68 Ill. Adm. Code 1291.305 — required in-store placards
- 68 Ill. Adm. Code 1290.455 — medical dispensary advertisement placement
Summary for kiosks operators, reviewed against the primary sources on September 24, 2026. Not legal advice. Rules change; confirm with Illinois Department of Financial and Professional Regulation (IDFPR) before a campaign goes live. Every state: in-store screen rules by state.
Kiosks in Illinois: questions, answered
Do Illinois dispensaries use self-service kiosks?
Does a Seed kiosk work with my POS?
Will the kiosk say Seed on it?
Will self-service replace my budtenders?
What does a kiosk cost?
How fast can my store go live?
What can a Illinois dispensary show on its in-store screens?
Screens beyond the kiosk: TV menus for Illinois dispensaries. Still building the store? Start with how to open a dispensary in Illinois.
GET STARTED
Put a kiosk to work in your Illinois store.
Book a quick call — bring your current setup (or the line you wish was shorter) and we'll show Seed running on your live menu.