SEED SELF SERVICE
Self-service kiosks for Kentucky dispensaries
Shorter lines, bigger carts, and loyalty sign-ups that happen on their own — kiosks synced live to your POS. Kentucky’s medical market opened in January 2026 — the newest dispensaries in the country are picking their tech stacks right now.
KIOSKS IN KENTUCKY
Built for the room Kentucky actually has
A medical counter runs on consults, and consults take time. Kiosks give the patients who already know their order an express lane — browse, build the cart, check out in three fields (first name, last name, phone number) — so your staff’s time goes to the patients who need it. Run them as true self-service or budtender-assisted; either way you serve more people per hour without staffing for it.
40% higher average order value
Nobody explores add-ons while a line forms behind them. Kiosks let patients browse without the clock — and our recommendation engine suggests relevant products at the moments that matter. Less rush, bigger carts.
150% more loyalty sign-ups
Enrollment happens at the kiosk, mid-order, with no extra step at the counter — which is why stores see dramatically more sign-ups than on standard kiosks. Loyalty grows while the line moves.
Your brand on the glass, not ours
Kiosks are fully white-label: your colors, your logo, your voice. And checkout asks patients for exactly three things — first name, last name, phone number — because sixteen form fields is how you end a line-skipping express lane.
“Happy Valley has reported up to 26% larger order sizes on Seed, compared to traditional sales.”
Dispensaries with self-service kiosks report:
Decreased Time Per Transaction
Increased Cart Sizes and Sales of Featured Products
Reduction of Average Staffing Costs
Customer Satisfaction of the Modern Experience
IN-STORE SCREEN RULES · KENTUCKY
What you can show on screens in Kentucky
Kentucky is a medical-only market where the statute and rule prohibit advertising medicinal cannabis sales by any "advertising device," with exceptions limited to identifying signs on the property, directory and publication listings, event sponsorship, and an informational website or social media presence. No provision addresses in-store menus or screens, so their status is not settled. What is settled: dispensaries may use coupons, loyalty programs, and discounts, may list product prices and permitted inducements on their website, and may give away only educational materials and branded merchandise, never cannabis. Any sign or informational material must be free of deceptive, false, or misleading statements, and the website rules bar content targeting people under 18 and non-educational depictions of consumption. Required in-store signs are the video-surveillance and no-under-18 entrance sign and the "product example" label on display samples, and the cabinet may order removal of non-conforming signs.
Applies to: medical only; all licensed cannabis businesses. Regulator: Kentucky Office of Medical Cannabis.
- Cannabis businesses may not advertise medicinal cannabis sales in print, broadcast, online, by paid solicitation, or by any other advertising device; the listed exceptions do not mention in-store menus or screens. “Cannabis businesses shall not advertise medicinal cannabis sales in print, broadcast, online, by paid in-person solicitation of customers, or by any other advertising device” (915 KAR 1:090 § 1(1); KRS 218B.095(2)(f))
- Signs on the property identifying the business are permitted. (915 KAR 1:090 § 1(1)(a))
- No deceptive, false, or misleading statements on any advertising, sign, listing, or informational material. “shall not make any deceptive, false, or misleading assertions or statements on any advertising, advertising device, sign, listing, or informational material” (915 KAR 1:090 § 1(3))
- Coupons, loyalty programs, and discounts are authorized inducements; giveaways are limited to educational materials and branded merchandise. Inducements may not push use beyond practitioner recommendations. “(a) The use of coupons, loyalty programs, and discounts; or (b) The giving away of educational materials and branded merchandise.” (915 KAR 1:070 § 5(5))
- Websites and social media may list product prices and permitted inducements; they may not target people under 18 or depict consumption without an educational benefit, and must carry the cardholder-only and keep-out-of-reach statements. (915 KAR 1:090 § 2)
- Display samples must carry a bold, capital-letter sign: "PRODUCT EXAMPLE FOR DISPLAY PURPOSES ONLY. NOT FOR SALE OR CONSUMPTION." (915 KAR 1:070 § 5(4)(a))
- Required entrance sign: premises under constant video surveillance; no one under 18 permitted to enter. (915 KAR 1:070 § 4(5))
- The cabinet may order removal of any advertising, sign, listing, or online material it finds in violation. (915 KAR 1:090 § 3(1))
- No provisions on window visibility, sign size or count, pre-approval, fees, video or motion signs, or warnings on in-store displays were found. (915 KAR 1:090; 915 KAR 1:070)
Potency on menus: No rule found for menus or displays. Labeling must disclose cannabinoids and terpenoids (KRS 218B.140).
Where the rule is "keep it accurate," a menu that reads from the POS does the work: sold-out products drop off on their own and the price on the wall is the price at the register. Where the rule is about content, the layout and the campaign are yours to keep inside the lines.
Sources (4)
- 915 KAR 1:090 — advertising restrictions, permitted signage, website rules, removal orders
- 915 KAR 1:070 §§ 4-5 — dispensary: required signs, display samples, inducements
- KRS 218B.095(2)(f) — statutory advertising ban and exceptions
- Office of Medical Cannabis advertising guide (January 13, 2025) — official summary of the advertising rule
Summary for kiosks operators, reviewed against the primary sources on September 24, 2026. Not legal advice. Rules change; confirm with Kentucky Office of Medical Cannabis before a campaign goes live. Every state: in-store screen rules by state.
Kiosks in Kentucky: questions, answered
Do Kentucky dispensaries use self-service kiosks?
Does a Seed kiosk work with my POS?
Will the kiosk say Seed on it?
Will self-service replace my budtenders?
What does a kiosk cost?
How fast can my store go live?
What can a Kentucky dispensary show on its in-store screens?
Screens beyond the kiosk: TV menus for Kentucky dispensaries. Still building the store? Start with how to open a dispensary in Kentucky.
GET STARTED
Put a kiosk to work in your Kentucky store.
Book a quick call — bring your current setup (or the line you wish was shorter) and we'll show Seed running on your live menu.