SEED SELF SERVICE

Self-service kiosks for Washington dispensaries

Shorter lines, bigger carts, and loyalty sign-ups that happen on their own — kiosks synced live to your POS. Washington’s hard-capped market has been running since 2014 — mature stores, regulars who know what they want, and no patience for stale menus.

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950+
Storefronts running Seed screens
6,500+
Seed screens live in dispensaries
36 + D.C.
States with Seed screens on the wall
~1 week
Typical time from signed to screens live

KIOSKS IN WASHINGTON

Built for the room Washington actually has

Regulars want out in five minutes; first-timers want to read without being hovered over. Kiosks serve both: an express lane for the shoppers who know their order, and pressure-free browsing for the ones still deciding — sort, filter, and read at their own pace, which matters in a store where the products live behind glass. Checkout asks for three things — first name, last name, phone number — and the order lands in your POS.

Seed kiosk showing a larger average order

40% higher average order value

Nobody explores add-ons while a line forms behind them. Kiosks let shoppers browse without the clock — and our recommendation engine suggests relevant products at the moments that matter. Less rush, bigger carts.

150% more loyalty sign-ups

Enrollment happens at the kiosk, mid-order, with no extra step at the counter — which is why stores see dramatically more sign-ups than on standard kiosks. Loyalty grows while the line moves.

Seed Touch kiosk in a dispensary

Your brand on the glass, not ours

Kiosks are fully white-label: your colors, your logo, your voice. And checkout asks shoppers for exactly three things — first name, last name, phone number — because sixteen form fields is how you end a line-skipping express lane.

Seed kiosks at Happy Valley

“Happy Valley has reported up to 26% larger order sizes on Seed, compared to traditional sales.”

— Happy Valley

Dispensaries with self-service kiosks report:

Decreased Time Per Transaction

Increased Cart Sizes and Sales of Featured Products

Reduction of Average Staffing Costs

Customer Satisfaction of the Modern Experience

Trusted by dispensaries across the country, from MSOs to mom-and-pops

IN-STORE SCREEN RULES · WASHINGTON

What you can show on screens in Washington

A screen inside a Washington store is not "outdoor advertising" as long as it is not on the inside of a window facing out and not clearly visible from the public right-of-way. A screen that is visible from outside counts as one of the four permitted 1,600-square-inch signs and may show only the trade name, location, and nature of the business, with no plant or product imagery. Inside, the general advertising rules still apply: no false or misleading claims, no curative or therapeutic claims, nothing that appeals to people under 21, and a visible 21+ statement on every ad. Prices and specials can be shown, but nothing may be advertised or sold below acquisition cost, giveaways and branded merchandise are banned apart from incidental items under $1, and "free" product may be advertised only to qualifying patients by medically endorsed retailers. The LCB’s four warning statements apply to all advertising other than outdoor advertising, and the rule states no exemption for in-store displays.

Applies to: adult-use licensees, including retailers with a medical endorsement. Regulator: Washington State Liquor and Cannabis Board (LCB).

  • Advertising inside the store that is not on the inside surface of a window facing outward, and not fully and clearly visible from the public right-of-way, is not outdoor advertising and is not subject to the four-sign limit. “any advertisement or merchandising inside a cannabis retailer location that is not placed on the inside surface of a window facing outward” (WAC 314-55-155(3)(a)(i)(A); RCW 69.50.369(12)(e)(i))
  • A screen clearly visible from outside is treated as one of four permitted on-premises signs: 1,600 square inches each, trade name, location, and nature of business only, no cannabis imagery, and the 21+ statement. (RCW 69.50.369(2)(a)-(c); WAC 314-55-155(3)(a))
  • Content limits apply to every medium: no false or misleading statements, no promoting over-consumption, no curative or therapeutic claims, no alcohol, tobacco, or motor-vehicle portrayals, nothing that mimics LCB logos. “Represents that the use of cannabis has curative or therapeutic effects” (WAC 314-55-155(2)(a); RCW 69.50.369(4), (11))
  • Nothing likely to appeal to youth: no toys, inflatables, movie or cartoon characters, and no depiction of anyone under legal age consuming cannabis. (WAC 314-55-155(2)(a)(viii); RCW 69.50.369(11)(b))
  • Every advertisement except a trade-name sign must carry visible text that only persons 21 and older may purchase or possess cannabis. “stating that cannabis products may be purchased or possessed only by persons 21 years of age or older” (WAC 314-55-155(2)(c); RCW 69.50.369(10))
  • All advertising other than outdoor advertising must carry the four LCB warning statements in type at least 10 percent of the largest type in the ad; no exemption for in-store displays is stated. “all advertising must contain the following warnings that must be in type size at least 10 percent of the largest type used in the advertisement” (WAC 314-55-155(7))
  • A licensee may not advertise, offer, or sell cannabis below acquisition cost (medical products for qualifying patients excepted); other discounts and volume promotions are not restricted. “Advertise, offer for sale, or sell cannabis at less than acquisition cost” (RCW 69.50.369(11)(d); WAC 314-55-079(7))
  • Giveaways and branded merchandise are banned except incidental paraphernalia under $1 advertised only in-store; coupons may not discount below acquisition cost. (WAC 314-55-155(5))
  • "Free" or "donated" product may be advertised only by medically endorsed retailers, only for compliant products, and only to qualifying patients. (WAC 314-55-155(6))
  • Retailers must post a conspicuous point-of-sale notice on high-THC cannabis health risks, substantially the same as the Department of Health notice. (RCW 69.50.357(5)(a))
  • No state provision addresses video or animated content on screens inside the store; local governments may adopt stricter outdoor advertising rules. (RCW 69.50.369(17))

Potency on menus: No rule found for menus or screens. Package labels must state cannabinoid content (WAC 314-55-105), and the point-of-sale high-THC notice is separately required (RCW 69.50.357(5)).

Where the rule is "keep it accurate," a menu that reads from the POS does the work: sold-out products drop off on their own and the price on the wall is the price at the register. Where the rule is about content, the layout and the campaign are yours to keep inside the lines.

Sources (5)
  • RCW 69.50.369 — cannabis advertising statute: sign limits, outdoor rules, in-store exemption, content bans, below-cost ban
  • WAC 314-55-155 — advertising rule: content, window-facing signs, giveaways and coupons, medical free-product advertising, warnings
  • WSR 26-12-082 — rule-making order amending WAC 314-55-155, effective July 4, 2026
  • RCW 69.50.357(5) — required point-of-sale high-THC notice
  • WAC 314-55-079(7) — no sales below acquisition cost

Summary for kiosks operators, reviewed against the primary sources on September 24, 2026. Not legal advice. Rules change; confirm with Washington State Liquor and Cannabis Board (LCB) before a campaign goes live. Every state: in-store screen rules by state.

Kiosks in Washington: questions, answered

Do Washington dispensaries use self-service kiosks?

Yes — self-service is standard equipment in modern dispensaries, the same way it is in airports and quick-service restaurants. Seed runs screens in 950+ storefronts across 36 states and D.C. Washington’s hard-capped market has been running since 2014 — mature stores, regulars who know what they want, and no patience for stale menus.

Does a Seed kiosk work with my POS?

That’s the point of it. Kiosks populate from your live inventory through our API integrations — Dutchie, Treez, Blaze, Flowhub, COVA, and more — so shoppers only see in-stock products at the correct price, and orders land in your POS for fulfillment. See how the sync works.

Will the kiosk say Seed on it?

No — your kiosks are white-label. Your brand, your colors, your menu. Shoppers experience your store, not our logo.

Will self-service replace my budtenders?

Only as much as you want it to. Some stores run kiosks as the primary ordering channel and point staff at fulfillment; others use them as a pressure valve for rush hours. Your floor, your call — the kiosk just makes the choice available.

What does a kiosk cost?

Seed pricing is per location with unlimited screens and users — a kiosk doesn’t add a line item. Hardware runs on Elo touchscreens or iPads (2018 and newer). The full breakdown, hardware included, is in our dispensary kiosk cost guide.

How fast can my store go live?

Most stores go from signed to screens live in about a week. Book a demo — we’ll show your actual menu on a kiosk, not a mockup.

What can a Washington dispensary show on its in-store screens?

A screen inside a Washington store is not "outdoor advertising" as long as it is not on the inside of a window facing out and not clearly visible from the public right-of-way. A screen that is visible from outside counts as one of the four permitted 1,600-square-inch signs and may show only the trade name, location, and nature of the business, with no plant or product imagery. Inside, the general advertising rules still apply: no false or misleading claims, no curative or therapeutic claims, nothing that appeals to people under 21, and a visible 21+ statement on every ad. Prices and specials can be shown, but nothing may be advertised or sold below acquisition cost, giveaways and branded merchandise are banned apart from incidental items under $1, and "free" product may be advertised only to qualifying patients by medically endorsed retailers. The LCB’s four warning statements apply to all advertising other than outdoor advertising, and the rule states no exemption for in-store displays. This is a summary reviewed against the primary sources, not legal advice; confirm with Washington State Liquor and Cannabis Board (LCB). The section numbers and links are on this page under in-store screen rules.

Screens beyond the kiosk: TV menus for Washington dispensaries. Still building the store? Start with how to open a dispensary in Washington.

Self-service ordering kiosk in a dispensary

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Book a quick call — bring your current setup (or the line you wish was shorter) and we'll show Seed running on your live menu.

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